The Provincial Capital Commission – Government House is currently seeking a Lead Visitor Experience Host. As the Lead Visitor Experience Host, you will be primarily responsible for the delivery of tours/programs to visitors and some development and implementation of new programs under the supervision of the Programming and Visitor Services Supervisor.
Duties include:
Primary Responsibility:
- Deliver or assist with tours and programming of Government House and Edwardian Gardens to schools and the general public.
- Greet visitors to Government House and provide excellent customer service.
Additional Responsibilities:
- Assist with tour bookings including accepting and processing applications and requests.
- Assist with internal set-ups for programs, including being able to lift and/or move up to 25 pounds.
- Ensure adequate staffing coverage within the building through managing break schedules.
- Implement new programs for a variety of audiences and work with the Supervisor on development.
- Other duties as assigned.
Desired Qualifications:
- Excellent organizational skills.
- Excellent verbal and written communication skills.
- Experience with giving presentations, performance or public speaking.
- Proactive, self-motivated, and adaptable.
- The ability to work independently and as part of a team, while being accountable to one’s own work.
- Experience with large groups, committees, logistics, and procedures.
Other Qualifications:
- Valid class 5 driver's license.
- The ability and experience with compiling and organizing relevant information and using problem solving skills to achieve resolution.
- The ability to lift and/or move up to 25 pounds.
- Experience managing teams and an understanding of human resources strategies.
- Bilingual candidates in English and French will be considered an asset.
The successful candidate would typically have the knowledge required for this position through the completion of a diploma in History, Museum Studies, Education or Theatre or an equivalent combination of education and experience.